top of page

REVISION DATE: November 22nd, 2023

These terms and conditions apply to the Service provided by The Dreaming Heart Art Studio and authorized staff (“the Studio” or “we” or “us” or "Rose" or “Rose Poirier”) as well as co-facilitators ("Patricia" or "Patricia Cameron" or "Painted Key Art Therapy") at the Studio location.

We may amend any of our Terms & Conditions at any time, and without notice.  We will post the revised version on our website along with the revision date.  The revised version will be effective as of the time it is posted.​

If at any time you ask us to schedule, reschedule, or cancel an appointment on your behalf (including applying or adjusting your existing credit), you are fully responsible for reviewing our most current Terms & Conditions prior to making such a request and your continued use of our Service constitutes your acceptance of our most current Terms & Conditions.

If you have any questions or concerns regarding these Terms & Conditions, please contact the Studio via email.

Please read these terms and conditions carefully before reserving the Service and print off a copy for your records.

In registering for the Service, you agree to the terms of this agreement which will legally bind you. 




“Service” means the provision of any "Painted Heart Art Workshop" for ages 18+.

"Studio location" means Kemptville Campus Education & Community Centre, Room 110 on the 2nd Floor of Parish Hall, 40 Campus Dr, Kemptville, ON K0G 1J0, Canada.


"Painted Heart Art Workshop” means any art workshop for adults (18+ yrs.) taught collaboratively by The Dreaming Heart Art Studio and Painted Key Art Therapy at the Studio location ("art workshop”).


“You” means the person who is registering themselves for the art workshop.  

“Participant(s)” means a person(people) registered in the art workshop.

“Fees” means the fees paid by you to The Dreaming Heart Art Studio for the Service.


"Class credit" means credit issued for a missed or cancelled art workshop, or as part of a discount/special/contest prize (see section 4 for more details).  Class credit can be applied towards any available Painted Heart Art Workshop at the Studio location.


“Website” means


"Email" means




2.1. A description of the Service is available on our website.  We will provide the Service with reasonable care and skill in accordance with the description set out on the website.

2.2. We reserve the right to vary or withdraw the Service described on the website without notice including but not limited to fee adjustments.




3.1 Painted Heart Art Workshops are designated as “therapeutic” art making; however, this is not art therapy, and this does not substitute or replace mental health services or support. In the context of this workshop, Patricia Cameron is acting as a therapeutic art facilitator and not an art psychotherapist.


3.2 In signing this form, you agree that Painted Heart Art Workshops do not replace mental health support and that you are responsible for your own well-being. It is your responsibility to communicate to the facilitators of the group if you are in distress, and Patricia can direct you to further mental health services if needed.




4.1 Patricia Cameron of Painted Key Art Therapy and Rose Poirier of The Dreaming Heart Art Studio as co-facilitators of Painted Heart Art Workshops agree to keep the confidentiality of all participants.  Personal information shared in the group will not be disclosed by Rose or Patricia.  We have asked that all participants agree to keep confidentiality for each other; however, we cannot guarantee that they will do so, except as may be otherwise required by law.  Please only share in the group what you feel comfortable sharing.


LIMITS OF CONFIDENTIALITY- The confidentiality rule does not apply in the following cases: when there is imminent danger that harm will come to you or someone else.




5.1 Each participant must complete their own registration so they can review and consent to our Terms & Conditions.  Please do not register on behalf of another participant.

5.2 Art Workshop sizes are limited.  Pre-registration is required for all classes.  No drop-ins, please.




6.1 Fees are non-refundable and must be paid in full upon registration.  Refunds will NOT be issued for non-attendance (including non-attendance due to illness) nor for late arrivals.

6.2 If the Studio cancels an art class either a make-up class will be offered or participants will be issued a class credit (valued at the same price as the cancelled class).

6.3 If a participant is unable to attend an art workshop they are welcome to gift their spot to someone else (please let us know ahead of time so we can register the new participant(s) before the art workshop begins).  Alternatively, participants are welcome to request a class credit (valued at the same cost as the missed class) so long as they provide a minimum of 14 days' notice via email.  Class credit will NOT be issued when less than 14 days' notice is given.

6.4 Class credit issued by the Studio for a missed or cancelled art workshop, or as part of a discount/special/contest prize, expires one year from the issue date unless otherwise specified (*Gift Certificate credit does not expire).



7.1 Art workshops that fall on inclement weather days will be cancelled.  Either a make-up class will be offered or participants will be issued a class credit (valued at the same price as the cancelled class).  We will contact you via email to notify you of the cancellation.  We consider it to be an "inclement weather day" when Environment Canada issues a public weather alert.




9.1 We strive to be allergy conscious and to provide a safe environment for participants; however, we do NOT guarantee a food-free, nut-free, or allergen-free Studio location.

9.2 The Studio, Painted Key Art Therapy, and participants may at times use items that contain food allergens.  These include but are not limited to certain art products, craft-friendly foods (i.e., dry beans/legumes/pasta, olive oil, flour, etc.), and washed reused food containers (i.e., recycled egg/milk cartons, food jars, cans, etc.).

9.3 Please be aware that snacks and beverages may be sold at the Studio location.  These snacks and beverages may contain or have come into contact with food allergens, including but not limited to dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and/or shellfish. 


9.4 Participants assume all risk as it pertains to their allergies and medical issues.​




10.1 Participants agree they will not attend any art workshop if they are showing any signs of illness or if someone in their household has signs of illness.  We reserve the right to restrict admission, when, in our opinion, that person is ill or risks the health or well-being of other participants.  Refunds will not be issued due to illness.




11.1 Making art can get super messy!  We do not provide smocks/aprons as they can get in the way of creating.  We recommend you wear comfy, art-friendly clothes and footwear which you do not mind getting messy or permanently stained.  




12.1 Please read our Privacy Policy on our website (under the "ABOUT" menu tab).




​13.1 Neither the Studio, any of the art instructors, any of the assistants,  nor Painted Key Art Therapy shall ever be held liable (jointly or severally) to you, or any of your respective estates or representatives, or any participant, for personal injury or any incidental, indirect, or consequential damages of any kind, or any damages resulting from loss, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the Service.  Under no circumstance shall the total liability of the Studio, any of the art instructors, any of the assistants, or Painted Key Art Therapy for any damages or losses arising from the Service exceed the maximum amount of the price of the Service for which you paid.


bottom of page