TERMS & CONDITIONS: ART CLASSES
REVISION DATE: March 26th, 2026
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​These Terms and Conditions apply to the Service provided by The Dreaming Heart Art Studio (“the Studio,” “we,” or “us”), which includes the Owner, Rosa Lee Poirier, and any helpers assisting with the Service.
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We may amend any of our Terms & Conditions at any time, and without notice. The revised version will be posted on our website with the revision date and will be effective as of the time it is posted.
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If you ask us to schedule, reschedule, or cancel your registration on your behalf (including applying or adjusting existing art class credit, if applicable), you are responsible for reviewing our most current Terms & Conditions before making the request. Your continued use of our services constitutes acceptance of the current Terms & Conditions.
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If you have any questions or concerns regarding these Terms & Conditions, please contact the Studio via email.
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Please read these Terms and Conditions carefully before reserving the Service and print off a copy for your records.
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By reserving the Service, you agree to the terms of this agreement which will legally bind you.
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1. DEFINITIONS
“Service” means the provision of any art class offered by the Studio at any venue.​
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"Art Class" is any art class offered by the Studio for which you purchased a ticket, for yourself or on behalf of someone else (referred to in these Terms and Conditions as an “art class”). Examples include Paint Night, Paint Day, Intuitive Paint Night, Intuitive Paint Day, Family Paint Day, Family Paint Night, and Art Workshop. Registration or attendance in any art class constitutes acceptance of these Terms and Conditions.
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"Venue" means the physical location where the art class is taking place.
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“you" means the person(s) who purchased the ticket and includes any person who uses the ticket to participate in an Art Class.
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“Participant” means any person who uses a ticket to participate in an art class, including, but not limited to, the person who purchased the ticket.
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"Minor" means a participant(s) who is(are) under the age of 18.
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“Accompanying Adult” means the adult who is attending the Art Class with a Minor Participant and who is responsible for supervising that Minor during the Art Class. The Accompanying Adult assumes responsibility for the Minor Participant’s supervision, conduct, safety, and compliance with these Terms and Conditions.
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“Ticket Fee” means the total amount payable by you to the Studio for the Art Class. Ticket Fees cover only the Service and do not include any potential Third-Party Services provided by the Venue.
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"Art class credit" means credit issued for a missed or cancelled Art Class (see section 3.2 and 3.3 for more details), or as part of a discount/special/contest prize.
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“Website” means https://www.thedreamingheartartstudio.com.
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"Email" means dreamingheartart@gmail.com.​
2. THE SERVICE
2.1 Service Description- A description of the Service is available on our website. We will provide the Service with reasonable care and skill in accordance with the description set out on the website.
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2.2 Service Changes- We reserve the right to vary or withdraw the Service described on the website without notice, including but not limited to fee adjustments.
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​3. REGISTRATION & REFUND/CANCELLATION POLICY
3.1 Non-Refundable Policy- Seats are capped at a certain number and so pre-registration is always required. No drop-ins, please. Ticket Fees are *NON-REFUNDABLE and must be paid in full upon registration. Refunds will NOT be issued for non-attendance (including non-attendance due to illness) nor for late arrivals.
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*If the Studio cancels an art class you will be issued a full refund.
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3.2 Transferring Tickets/Art Class Credit- If you cannot attend, you may gift your ticket(s) or request Art Class Credit (equal to the Ticket Fee) with a minimum of 14 days’ notice via Email. Credit will NOT be issued for less than 14 days’ notice.
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3.3 Art Class Credit Expiration- Art Class Credit issued by the Studio for a missed or cancelled Art Class, or as part of a discount/special/contest prize, expires one year from the issue date unless otherwise specified. Art Class Credit can be applied towards any currently available Art Class but NOT towards Private Art Parties or Studio merchandise.
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4. PARTICIPANT AGE & SUPERVISION OF MINORS
4.1 Age Requirements- Adult Art Classes are intended for participants aged 18 and over. Teens aged 15–17 may attend adult Art Classes only if accompanied by a participating Accompanying Adult. Family-friendly Art Classes are intended for ages 6+ yrs. For Family-friendly Art Classes, all minors are required to attend with a participating Accompanying Adult. Ticket Fees are per Participant, and each Participant is required to purchase a ticket.
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4.2 Supervision Requirements for Minors- All Minor Participants must be accompanied by an Accompanying Adult. The Accompanying Adult is responsible for supervising the Minor Participant, ensuring their safety, managing their conduct, and ensuring compliance with these Terms and Conditions during the Art Class.
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4.3 Accompanying Adult Authority- The Accompanying Adult represents and warrants that they have permission from the Minor Participant’s parent or legal guardian for the Minor to attend the Art Class and for the Accompanying Adult to agree to these Terms and Conditions on the Minor’s behalf. The Studio is not responsible for verifying such permission.
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5. ALLERGENS
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5.1 Allergy Awareness- We do not guarantee an allergen-free environment.
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5.2 Possible Allergen Exposure- Materials used during Art Classes are prepared in a home studio where common allergens, including food allergens, may be present. Some materials may include items that have been reused or repurposed from previous Art Classes or Art Parties, or that incorporate craft-related food items or food containers, which may have involved exposure to allergens, including food allergens. All materials are checked to ensure they are in good condition; however, the Studio does not guarantee that any material or item is free from allergens.
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5.3 Food & Cross-Contamination- Food and beverages may be sold at the Venue. Such food and beverages may contain or have come into contact with food allergens. The Studio does not monitor or control the food and beverages purchased or consumed by Participants and disclaims all responsibility for any allergic reactions or related effects. The Studio further disclaims any liability for cross-contact or cross-contamination that may occur between food, art materials, shared surfaces, or personal belongings during the Art Party.
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5.4 Participant/Accompanying Adult Responsibility- Adult Participants are responsible for their own safety regarding food allergies or sensitivities. Accompanying Adults are responsible for supervising Minors and ensuring their safety regarding food allergies or sensitivities. By attending, all Participants acknowledge that allergens may be present.
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6. VENUE
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6.1 Third-Party Services- Art Classes may take place at Venues that provide Third-Party Services, including, but not limited to, food and beverage service. The Studio is not responsible for any services provided by these third parties.
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6.2 Third-Party Service Charges- You are responsible for any additional charges you incur at an Art Class, including, but not limited to, food and beverage purchases.
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6.3 Venue Conditions- Art Classes may take place in a variety of third-party venues, including public or shared spaces. The Studio does not control the conditions of these Venues and is not responsible for hazards, conditions, or circumstances arising from the Venue environment, including, but not limited to, equipment, weather (for outdoor events), or the actions of other Venue guests or staff.
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7. LATE PARTICIPANTS
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7.1 Start Time- The Studio will begin instruction at the reserved time regardless of missing or late Participants.
8. BEHAVIOUR
8.1 Disruptive Behaviour- Participants may be dismissed for disruptive or disrespectful behaviour at the Studio’s sole discretion, with no refund.
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9. CLOTHING & ART MATERIALS
9.1 Messy Materials- Participants should wear comfortable, art-friendly clothes which they do not mind getting permanently stained. Aprons are not provided.
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10. PRIVACY POLICY
10.1 Privacy Policy- Please read our Privacy Policy here.
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11. INDEMNITY CLAUSE
11.1 General Liability- The Studio shall not be held liable (jointly or severally) to you, any minor Participant, or any Accompanying Adult for personal injury, loss, or any incidental, indirect, or consequential damages of any kind, whether foreseeable or not, arising from or in connection with participation in the Art Class or the use of the Service.
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11.2 Minor and Adult Participants- Each Adult Participant is responsible for their own attendance and participation and agrees to indemnify and hold harmless the Studio from any claims, damages, or losses arising therefrom. The Accompanying Adult is responsible for the attendance and participation of any Minor Participant under their supervision and agrees to indemnify and hold harmless the Studio from any claims, damages, or losses arising therefrom.
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11.3 Personal Items- Participants are responsible for their personal belongings. The Studio is not responsible for loss, theft, or damage to any personal items.
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11.4 Liability Cap- Under no circumstances shall the total liability of the Studio for any damages or losses arising from the Service exceed the total amount of the Ticket Fee(s) paid for the specific Art Class in which the claim arose.
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