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REVISION DATE: March 27th, 2023

These terms and conditions apply to the Service provided by The Dreaming Heart Art Studio and authorized staff (“the Studio” or “we” or “us”).  

We may amend any of our Terms & Conditions at any time, and without notice.  We will post the revised version on our website along with the revision date.  The revised version will be effective as of the time it is posted.​

If at any time you ask us to schedule, reschedule, or cancel an appointment on your behalf (including applying or adjusting your existing credit), you are fully responsible for reviewing our most current Terms & Conditions prior to making such a request and your continued use of our Service constitutes your acceptance of our most current Terms & Conditions.

If you have any questions or concerns regarding these Terms & Conditions, please contact the Studio via email.

Please read these terms and conditions carefully before reserving the Service and print off a copy for your records.

In registering for the Service, you agree to the terms of this agreement which will legally bind you. 




“Service” means the provision of any family-friendly art class.

"Family-friendly Community Art Class" means a child-focused art class taught by us that is open to participants (6+ yrs.), including adult family members, and refers to but may not be limited to the following art classes: Drawing Club, Family-Friendly Painting Classes, and Art Workshops ("art class(es)" or "class(es)").

“You” means the parent/legal guardian who is paying the registration fee and completing the online registration process.  


"Participant(s)" means the person(people) registered in the art class.

“Fees” means the fees paid by you to The Dreaming Heart Art Studio for the Service(s).

"Venue" means the physical location where an art class is taking place.

“Website” means

"Email" means




2.1. A description of the Service is available on our website.  We will provide the Service with reasonable care and skill in accordance with the description set out on the website.

2.2. We reserve the right to vary or withdraw the Service described on the website without notice including but not limited to fee adjustments.




3.1 If your child(ren) is(are) participating in a family-friendly art class without an adult participant, you will be required to fill out our "Participant Enrolment Form." If there are any changes to the information given on the "Participant Enrolment Form," please promptly resubmit the form with the updated information before your child(ren) attends the art class (this form can be found on our website under the "ABOUT" menu tab). 


3.2 Class sizes are limited.  Pre-registration is required for all classes and can be done online.  No drop-ins, please.​



4.1 Fees are *non-refundable and must be paid in full upon registration.  Refunds will NOT be issued for non-attendance, including non-attendance due to illness.  


(*The only exception when it comes to refunding an art class fee is if the Studio cancels the art class, in which case you will be refunded in full).


4.2 We do not issue Studio credit for missed classes, even when notice is given.  If you know ahead of time that your child(ren) is(are) unable to attend their art class, you are welcome to gift your child's(ren's) spot to someone else.  However, we require advance notice from you via email so we can acquire parental consent and the "Participant Enrolment Form" from the other child's(ren's) parent(s)/legal guardian(s).

4.3 It is your responsibility to ensure your child(ren) arrives at art class on time.  Refunds and class credits will NOT be issued for late arrivals. 


5.1 "Painting Class Bundle: 5-class package (20% off)" entitles you to 5 family-friendly painting classes (6+ yrs.) at 20% off (regularly $37.50/class).  This purchase is *non-refundable. If you are unable to use your credit, you are welcome to gift your credit to someone else.


(*The only exception when it comes to refunding an art class is if the Studio stops offering painting classes or if there aren't any spots available at your desired venue within the next 6 months).

Painting Class Bundle credit does not expire. You are not required to redeem your credit all at once. Register for an available class(es) when it suits you best!

Credit cannot be redeemed toward Holiday painting class specials or extended painting classes. Regular 1.5-hour classes only.


5.2 Studio credit/coupons issued by the Studio as part of a discount/special/contest prize expire one year from the issue date unless otherwise specified (*Gift Certificate credit does not expire).



6.1 Art classes that fall on inclement weather days will be cancelled and refunded in full.  We will contact you via email to notify you of the cancellation.  We consider it to be an "inclement weather day" when either the Student Transportation of Eastern Ontario (STEO) cancels all buses due to inclement weather or Environment Canada issues a public weather alert. ​


7.1 If your child(ren) is(are) participating in a family-friendly art class without an adult participant, you must indicate on your child's(ren's) "Participant Enrolment Form" if your child(ren) will be dropped off or arriving on their own, and picked up or leaving on their own.  If this information changes, please resubmit the form prior to the start of the art class (this form can be accessed under the "ABOUT" section of our website). 


7.2 If your child(ren) is being picked up, it must be by an authorized person (as indicated on your child's(ren's) "Participant Enrolment Form").  We will not release your child(ren) to any unauthorized person.


7.3 If your child(ren) is being picked up, the authorized person will be required to enter the Venue upon pick-up to sign out your child(ren), and may be asked to provide picture I.D. 

7.4 If your child(ren) has your permission to leave the venue on their own, you must indicate this on the "Participant Enrolment Form."

7.5 For children who are participating in a family-friendly art class without an adult participant, supervision will not be provided outside of the designated registered art class time.  Participants are to arrive and depart solely during the times of the registered art class.  Parents or legal guardians are responsible for their child(ren) before the start of the art class and upon arrival when picking up their child(ren) at the end of the art class.


8.1 We strive to be allergy conscious and to provide a safe environment for participants; however, we do NOT guarantee a food-free, nut-free, or allergen-free Service or venue.

8.2 You are responsible for indicating any allergies or other medical conditions of your child(ren) via our “Participant Enrolment Form.”   If there are any changes to your child's(ren's) information, please promptly resubmit this form (this form can be accessed under the "ABOUT" section of our website).

8.3 We require that all children who are prescribed an epi-pen, inhaler, or diabetic monitor carry it with them at all times while at the venue, with no exceptions.

8.4 The Studio and participants may at times use items that contain food allergens.  These include but are not limited to certain art products, craft-friendly foods (i.e., dry beans/legumes/pasta, olive oil, flour, etc.), and washed reused containers that once came into contact with food (i.e., recycled egg/milk cartons, food jars, cans, etc.).

8.5 Please be aware that snacks and beverages may be sold at the venue.  These snacks and beverages may contain or have come into contact with food allergens, including but not limited to dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and/or shellfish.  We are not responsible for monitoring what snacks and beverages participants purchase and/or consume.


8.6 You assume all risk as it pertains to your child’s(ren's) allergies and medical issues.

8.7 You expressly grant to the Studio consent to seek emergency medical care for your child(ren) when the Studio is unable to contact you and when waiting for your consent would jeopardize the health and welfare of your child(ren).




9.1 You agree that you will not bring your child(ren) to any art class if they are showing any signs of illness or if someone in your household has signs of illness.  We reserve the right to restrict admission or send a child home, when, in our opinion, that child is ill or risks the health or well-being of other students.  Refunds will not be issued due to illness.



10.1 Any participant found to be rude or disruptive may be dismissed from the art class with no refund at the Studio’s sole and absolute discretion.  We have a no-tolerance policy for disrespectful and disruptive behaviour.




11.1 Making art can get super messy!  We do not provide smocks/aprons as they can get in the way of creating.  Participants should wear comfy, art-friendly clothes and footwear which you do not mind them getting messy or permanently stained.  




12.1 Please read our Privacy Policy here.




​13.1 Neither the Studio, any of the art instructors, nor any of the assistants shall ever be held liable (jointly or severally) to you, your child(ren), or any of your respective estates or representatives, for personal injury or any incidental, indirect, or consequential damages of any kind, or any damages resulting from loss, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the Services.  Under no circumstance shall the total liability of the Studio, any of the art instructors, or any of the assistants for any damages or losses arising from the Services exceed the maximum amount of the price of the Services for which you paid.

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